Department: Adult Medicine

Since 1970, Community Health Services has existed to provide comprehensive health care services to the residents of Hartford and Windsor. We were made for the community, by the community, to offer a full spectrum of services to include medical, behavioral health care, dental care, a full-service pharmacy and more. Our goal is to offer our patients a medical home; a place where they can come for all of their needs; a place where the clinical staff know them by their first name. Our dedicated staff demonstrate the good we can do on a daily basis when we provide quality care with dignity to each and every individual. We want to help our patients get all of the health care they need — when they need it — so they may too live a healthier and happier life.

Community Health Services, Inc. is seeking a Nursing Technician in our Adult Medicine clinic. The Nursing Technician provides administrative support services to nurses and providers while contributing to the efficiency and effectiveness of patient visits in the department.

The successful candidate will:

  • Have a high school diploma or equivalent
  • Be a graduate of an accredited medical assisting or other clinical training program such as a nursing program.
  • Have a current CPR certification at the healthcare provider level or eligible to obtain certification.
  • Be proficient in the use of Microsoft Office applications, including Word, Excel, and Outlook
  • Communicate with patients in their preferred language, using interpretive services as necessary, and interpreting for provider if proficiency in language has been established
  • Participate in quality and process improvement efforts in the department and the organization as requested or as directed
  • Be well-versed in submitting prior authorizations
  • Have experience working with insurance companies
  • Display professional phone etiquette
  • Have familiarity with navigating electronic health records
  • Support care coordination prior to patient visits by:
  • Calling patients who have fallen out of care to schedule appointments
  • Reviewing daily reports and patient electronic health record to identify gaps in care
  • Performing prior authorization for medications
  • Monitoring medication fax line
  • Answering phone calls from patients and disseminate them appropriately
  • Working with the PCMH team to anticipate patient and provider needs prior to patient visit
  • Partnering with the PCMH team and the provider to maintain consistent patient flow
  • Medical reconciliations prior to appointments when applicable
  • Assist nurses during patient visits by:
  • Evaluating patient self-management goals and other tasks as directed
  • Contributing to a smooth flow of patients by monitoring the provider schedule
  • Communicating pertinent information to the provider, including status and/or results of referrals, hospitalization, diagnostic imaging, and labs
  • Supporting medication reconciliation by reviewing the medications list with the patient to verify current medications during phone outreach
  • Supporting population health by discussing, investigating, and addressing gaps in care with the patient and provider
  • Assisting with procedures as appropriate incorporating Joint Commission National Patient Safety Goals
  • Communicating to provider any pertinent social determinants of health that may need to be addressed
  • Contributes to the efforts and outcomes of the PCMH team and supports Population Health efforts between visits by:
  • Maintaining required training for competency of CPR, HIPAA and Compliance, Waived testing, Infection Control, sterilization (if appropriate), and other topics as assigned.
  • Participating in outbound calling as assigned or as necessary to confirm appointments or bring patients into care

COVID-19 Vaccination Requirements

CHS requires all new employees to be vaccinated against Covid-19 prior to starting employment with CHS unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

We offer the following generous benefits to our full-time employees:

  • Medical, Dental and Vision Insurance; low employee premiums!
  • 401(k) Plan with 100% match!**
  • Generous Paid Time Off PLUS 9 Paid Holidays
  • Competitive Pay
  • No weekend hours!
  • Employer Paid Life Insurance
  • Employer Paid Short Term Disability
  • Employer Paid Long Term Disability
  • Employee Assistance Programs
  • Tuition Reimbursement
  • Various Leave Programs – Maternity, etc.

**100% match up to 3% of contribution, and 50% match on 4-5% of contribution

Community Health Services is An Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class

To apply for this job please visit secure.entertimeonline.com.

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